Terms & Conditions

By accessing or purchasing from this platform, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using this website and placing an order, you agree to be bound by these terms. If you do not agree, please do not use the services.

2. Products & Information

  • Products include herbal supplements, pain relief items, massage oils, and related goods.
  • All product descriptions, images, and prices are provided as accurately as possible, but errors may occur.
  • Products are not intended to diagnose, treat, cure, or prevent any disease.

3. Use of Products

  • Products are for personal use only and should be used as directed.
  • It is recommended to consult a healthcare professional before using herbal or wellness products, especially if pregnant, nursing, or under medical supervision.
  • Individual results may vary.

4. Orders & Payments

  • All orders are subject to acceptance and availability.
  • Prices are subject to change without prior notice.
  • Payments must be completed before order processing (except for Cash on Delivery orders, if available).

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and external factors.
  • Delays caused by courier services or unforeseen circumstances are not under direct control.

6. Returns & Refunds

  • Returns and refunds are governed by the Return & Refund Policy.
  • Only eligible items within the specified time frame will be accepted.

7. Cancellations

  • Orders can only be canceled before dispatch.
  • Once shipped, orders cannot be canceled.

8. Intellectual Property

  • All content including text, images, logos, and designs are protected and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

  • No responsibility is taken for any direct or indirect damages resulting from the use or misuse of products.
  • Customers are responsible for proper usage.

10. Privacy

  • Personal information is handled as per the Privacy Policy.

11. Changes to Terms

  • These terms may be updated at any time without prior notice. Continued use of the service implies acceptance of the updated terms.

12. Contact

  • For any questions or concerns:
  • support.shopmix@gmail.com